PRIVACY POLICY
This Privacy Policy outlines the principles and practices of data protection and privacy applied by Lady Pants, accessible at lady-pants.com (“the Website”, “we”, “our”, or “us”). We are committed to safeguarding your personal information and ensuring compliance with all applicable data protection laws, including, but not limited to, the European Union General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).
1. Our Commitment to Privacy and Data Protection
At lady-pants.com, we prioritize your privacy. We understand that the protection of personal data is fundamental to fostering trust. Accordingly, we implement appropriate technical and organizational measures to ensure that personal data is processed lawfully, transparently, and securely.
2. Scope of this Policy and the Role of the Data Controller
This Privacy Policy applies to all data collected via lady-pants.com and any affiliated services, communications, or transactions. The data controller responsible for the collection and processing of your personal information under this policy is Lady Pants. For all privacy-related inquiries, please contact us at [email protected].
3. Categories of Personal Data Collected and Processed
In connection with your use of lady-pants.com, we may collect and process the following categories of personal information:
a. Usage Data
Includes IP addresses, browser types, device identifiers, user agent strings, time stamps, pages visited, interaction patterns, and session durations.
b. Account Data
Encompasses full names, addresses, email addresses, phone numbers, and account identifiers submitted during registration or checkout.
c. Profile Data
Covers preferences, purchase history, shopping behavior, wishlists, saved settings, and account customizations.
d. Communication Data
Includes customer service inquiries, support tickets, contact form submissions, and all correspondence (email/instant messaging/chat logs).
e. Technical Data
Entails details about devices used to access our services, operating systems, browser settings, display preferences, and plug-in types.
f. Transaction Data
Consists of billing details, payment confirmation information (via third-party processors), shipping preferences, and delivery tracking status.
g. Preference Data
Reflects consent settings, subscription preferences, marketing opt-ins/opt-outs, product interest selections, and feedback responses.
4. Legal Bases for Processing Personal Data
We rely on one or more of the following legal bases for processing your personal information:
– Consent: Where you have provided explicit permission (e.g., opting in to newsletters).
– Contractual Necessity: Where processing is required for the performance of a contract (e.g., to fulfill orders).
– Legal Obligation: Where we are required by law to process the data (e.g., tax or accounting requirements).
– Legitimate Interest: Where it aligns with our lawful objectives and does not override your rights (e.g., website functionality or fraud prevention).
5. Your Rights Under Applicable Law
Subject to local legislation (including GDPR and CCPA), you may exercise the following rights regarding your personal data:
– Right of Access: Request a copy of your personal data we hold.
– Right to Rectification: Request corrections to incorrect or incomplete data.
– Right to Erasure (Right to be Forgotten): Request deletion of your data where appropriate.
– Right to Restrict Processing: Request limited processing under certain conditions.
– Right to Data Portability: Request a copy of your information in a structured, commonly used format.
– Right to Object: Object to data processing based on legitimate interests or direct marketing.
– Right to Withdraw Consent: Withdraw your consent at any time where processing is based on consent.
You can assert these rights by contacting us at [email protected].
6. Security Measures
We implement robust security protocols to protect your personal data from unauthorized access, alteration, loss, or misuse. These measures include:
– End-to-end encryption (SSL/TLS) for data transmission;
– Role-based access control with authentication layers;
– Regular data backups and disaster recovery protocols;
– Mandatory privacy training for relevant staff;
– Security audits and vulnerability assessments.
7. International Transfers
Where we transmit personal data outside of the European Economic Area (EEA) or your local jurisdiction, we ensure adequate protections such as Standard Contractual Clauses approved by the European Commission and compliance with jurisdiction-specific data safeguards.
8. Data Retention Practices
We retain personal data only for as long as necessary to fulfill the purposes outlined in this policy. Our general retention schedule is as follows:
– Account and Profile Data: Retained while the account is active and for up to seven (7) years thereafter for legal or business continuity purposes.
– Transaction/Invoice Data: Retained for up to ten (10) years for taxation and regulatory compliance.
– Usage and Technical Data: Retained for up to three (3) years to analyze website usage and security consistency.
– Marketing and Preference Data: Retained until the user withdraws consent.
9. Cookie Policy
lady-pants.com uses cookies and similar tracking technologies to enhance user experience, personalize content, ensure platform stability, and gather analytical insights.
Types of cookies used:
– Essential Cookies: Required for website functionality (e.g., login, checkout).
– Functional Cookies: Enable enhanced features (e.g., saving preferences).
– Analytics Cookies: Help us understand user behavior and improve performance (e.g., Google Analytics).
– Performance Cookies: Enhance performance via load balancing and site responsiveness.
10. Cookie Management and Compliance
Visitors from jurisdictions governed by the GDPR and CCPA are provided with clear cookie notices and the ability to manage consent preferences. You can modify your cookie settings via your browser or use our website’s Cookie Management Tool. Opt-in consent is required for non-essential cookies under GDPR. California residents may opt-out of cookie-based tracking in accordance with CCPA “Do Not Sell or Share” provisions.
11. Children’s Privacy Protections
lady-pants.com does not knowingly collect or process personal data from children under the age of 13. If we become aware that such data has been collected inadvertently, it will be immediately deleted. Parents or guardians who believe we may have collected information from a child under 13 are encouraged to contact us at [email protected].
12. Changes to This Policy
We reserve the right to revise this Privacy Policy to reflect changes in our legal obligations, services, or operational practices. Users will be notified of material changes via the website or through direct communication, depending on data held. Continued use of lady-pants.com after such revisions constitutes agreement to the updated terms.
13. Contact Information
If you have questions, concerns, or requests related to this Privacy Policy or how your personal data is handled, you may reach us at:
Email: [email protected]
Website: https://lady-pants.com
We are committed to resolving privacy concerns in a timely and transparent manner and ensuring ongoing compliance with all applicable privacy laws.